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Case Studies
Results that compound.
12 engagements across Australia, Singapore, Hong Kong, Vietnam, and the Philippines. Every figure is from a delivered engagement — not a projection.
12 engagements across Australia, Singapore, Hong Kong, Vietnam, and the Philippines. Every figure is from a delivered engagement — not a projection.
180-person Singapore logistics operator. Board AI mandate in January. Procurement automation live by March. The Prime Diagnostic™ identified a single high-leverage workflow — vendor query management — that was consuming 40% of a 6-person procurement team's capacity. PrimeStream™ Type 2 automated the triage, routing, and response cycle end-to-end.
Prime Diagnostic™ + PrimeStream™ Type 2 · 8 weeks38-advisor Australian wealth management firm. 280+ monthly client reports had been produced manually — a process consuming 3 senior advisors' time for 2 days each month. PrimeStream™ Type 3 automated data aggregation, narrative generation, and PDF production. The advisory team was repositioned to relationship work within 12 weeks of kick-off.
PrimeStream™ Type 3 · 12 weeksManila-based BPO, 220 agents. QA team manually sampled 4% of calls. AI quality scoring now covers 100% — 75% reduction in QA team hours.
PrimeStream™ Type 3 · 10 weeksHong Kong professional services firm, 3 APAC offices, 95 staff. No central governance team. Vanguard Advisory™ established committee structure, reporting cadence, and vendor review process within 6 weeks. 12 vendor proposals reviewed in the first quarter.
Vanguard Advisory™ · Ongoing engagementPrivate healthcare group, 4 clinics, 180 staff. Board mandate met regulatory resistance. Prime Diagnostic™ identified 3 deployed AI tools with material PDPA exposure. Two were decommissioned before an incident occurred. One was reconfigured to compliance standard.
Prime Diagnostic™ · 2 weeksAustralian manufacturer, 6 production lines, 320 staff. Quality reporting consumed one production manager's entire Friday. PrimeStream™ Type 2 automated data aggregation, exception flagging, and report distribution end-to-end.
PrimeStream™ Type 2 · 10 weeksLaw firm, 45 partners, 3 practice areas. Leadership needed to evaluate — not just use — AI tools. Prime Vanguard™ Training delivered across 2 days. Within 2 weeks, the partnership had evaluated 3 vendor proposals with structured criteria for the first time.
Prime Vanguard™ Training · 2 daysRegional fashion retailer, 14 stores across Australia, Singapore, and Hong Kong. No consistent AI policy across borders. Vanguard Advisory™ designed and ratified a unified governance framework within 8 weeks. 5 active AI pilots subsequently risk-rated against consistent criteria.
Vanguard Advisory™ · Ongoing engagementCommercial property group, 55 staff, managing 90 commercial tenancies across Singapore. Senior lawyers spent 48 hours on each lease review cycle. PrimeStream™ Type 3 built a document intelligence layer that extracts, flags anomalies, and summarises key terms. 90+ leases processed in the first quarter post-launch.
PrimeStream™ Type 3 · 8 weeksAccounting firm, 12 partners, AUD 42M revenue. On the verge of signing an AUD 800,000 CRM commitment. Prime Diagnostic™ found that 60% of client data required remediation before any CRM could function. Contract paused. Remediation scoped. AUD 120,000 saved in year one versus proceeding.
Prime Diagnostic™ · 2 weeksInsurance intermediary, 1,200 claims monthly. Adjudicators were reviewing every claim regardless of complexity. PrimeStream™ Type 3 built an intelligent triage layer — 85% of claims now route automatically. 40% of adjudicator capacity returned to complex cases.
PrimeStream™ Type 3 · 14 weeksHo Chi Minh City electronics manufacturer, 380 staff, supplying into Singapore and regional markets. The board had mandated a 6-month AI rollout. Prime Diagnostic™ identified a genuine 18-month readiness gap — 4 critical infrastructure dependencies unresolved. The timeline was revised before significant misaligned spend was committed.
Prime Diagnostic™ · 2 weeksNo agenda required. We'll identify the right starting point — diagnostic, implementation, or governance.